This policy is provided as a starting template. Before publishing, have it reviewed by a qualified data-protection adviser to ensure it reflects your actual data practices and meets UK GDPR and the Data Protection Act 2018.
1. Who we are
Aureaux Consultancy and Logistics Limited, registered in England and Wales ("Aureaux", "we", "us"), is the data controller responsible for your personal data. If you have any questions about this policy, contact us at office@aureaux.co.uk.
2. The data we collect
We collect only what we need to respond to enquiries and provide our services:
- Enquiry data: your name, email address, telephone number and the details you include in a message.
- Service data: information necessary to source, secure or move goods on your behalf.
- Technical data: essential cookies required for the website to function. Analytics cookies are used only with your consent.
3. How we use your data
- To respond to your enquiry and provide the services you request.
- To fulfil our contractual and legal obligations, including insurance and chain-of-custody records.
- With your consent, to understand how our website is used so we can improve it.
Our lawful bases are: your consent, the performance of a contract, compliance with a legal obligation, and our legitimate interests in operating and securing our business.
4. Sharing your data
We never sell your data. We share it only with vetted partners who help us deliver our services (such as insurers and security couriers), and only to the extent necessary. All partners are bound by confidentiality obligations.
5. How long we keep it
We retain enquiry data for up to 24 months and service records for as long as required by law and our insurers, after which it is securely deleted.
6. Your rights
Under UK GDPR you have the right to access, correct, delete, restrict or port your personal data, and to object to or withdraw consent for its processing. To exercise any right, email office@aureaux.co.uk. You also have the right to complain to the Information Commissioner's Office (ICO).
7. Cookies
For full detail on the cookies we use, see our Cookie Policy. You can change your choices at any time using the "Manage cookies" link in the footer.
8. Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last revised.